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Data protection

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies if no other information is given in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Server log files
You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted through your Internet browser and stored in log data (server log files). This stored data includes e.g. B Name of the page accessed, date and time of access, amount of data transferred and the requesting provider. This data is used exclusively to ensure trouble-free operation of our website and to improve our offer. It is not possible to assign this data to a specific person.

Collection and processing when using the contact form / callback form
When using the contact form and the callback form, we collect your personal data (name, email address, telephone number, company, message text ) only to the extent provided by you. The data processing serves the purpose of establishing contact or requesting a callback. By sending your message, you agree to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent.

You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the revocation. We only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and to simplify order processing. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the revocation. Your customer account will then be deleted.

Collection, processing and use of personal data when ordering
When you place an order, we only collect and use your personal data to the extent that this is necessary for the fulfillment and processing of your order and for processing of your requests is required. The provision of the data is necessary for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing takes place on the basis of Art. 6 (1) lit. b GDPR and is required to fulfill a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners that we need to process the contractual relationship or service providers that we use in the context of order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these are, for example, recipients of the following categories: shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and dropshipping dealers. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Use of the e-mail address for sending newsletters
Regardless of contract processing, we use your e-mail address exclusively for sending the newsletter, provided that you have expressly consented. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Your data will be passed on to a service provider for e-mail marketing as part of order processing. A transfer to other third parties does not take place.

Your data will be transmitted to a third country for which the European Commission has issued an adequacy decision.

Use of e-mail address for sending direct mail
We use your e-mail address that we receive as part of the sale of goods or services have, for the electronic transmission of advertising for your own goods or services that are similar to those that you have already purchased from us, insofar as you have not objected to this use.

The provision of the e-mail address is required for the conclusion of the contract. Non-provision means that no contract can be concluded.
The processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in direct advertising.

You can object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the promotional e-mail. There are no costs other than the transmission costs according to the basic tariffs.

Passing on the e-mail address to the shipping company for information about the shipping status
We give your e-mail address to the shipping company as part of the contract processing further, if you have expressly agreed to this in the ordering process. The purpose of the transfer is to inform you about the shipping status by e-mail. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent up to the revocation.


Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or stored by the internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again. We use cookies for the purpose of making our offer more user-friendly, more effective and more secure. Furthermore, cookies enable our systems to recognize your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

We also use cookies on our website for the purpose of enabling an analysis of the surfing behavior of our website visitors.

We also use cookies for the purpose of addressing site visitors on other websites with targeted, interest-based advertising.

The processing takes place on the basis of § 15 (3) TMG and Art. 6 (1) lit. f DSGVO from the legitimate interest in the above purposes.
The data collected from you in this way is pseudonymised using technical precautions. An assignment of the data to your person is therefore no longer possible. The data will not be stored together with other personal data from you.
You have the right, for reasons that arise from your particular situation, at any time to Art. 6 (1) f GDPR to object to the processing of personal data concerning you.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.
The links below provide information on how to manage cookies in the most important browsers (e. a also disable):
Chrome Browser: https://support. google. com/accounts/answer/61416?hl=de
Internet Explorer: https://support. Microsoft. com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support. mozilla. org/de/kb/cookies-allow-and-reject
Safari: https://support. apple. com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google AnalyticsWe use the web analytics service Google Analytics from Google Inc. on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Your data may be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the USA. The processing takes place on the basis of Art. 6 (1) lit. f DSGVO from the legitimate interest in the needs-based and targeted design of the website. You have the right at any time, for reasons that arise from your particular situation, to Art. 6 (1) f GDPR to object to the processing of personal data concerning you.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https://tools. google. com/dlpage/gaoptout?hl=de]. You can set an opt-out cookie to prevent Google Analytics from collecting data across devices. Opt-out cookies prevent future collection of your data when you visit this website. You must opt-out on all systems and devices used for this to have full effect. If you click here, the opt-out cookie will be set: Disable Google Analytics.
More information on terms of use and data protection can be found at https://www. google. com/analytics/terms/de. html or at https://www. google. de/intl/de/policies/.

Use of Google Ads conversion tracking
We use the online advertising program "Google Ads" on our website and in this context conversion tracking (evaluation of visit actions). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.

If you click on an ad placed by Google, a conversion tracking cookie will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. As a result, there is no way that cookies can be tracked through Ads customers' websites.

The information obtained using the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.

Your data may be transmitted to the USA. Google has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with European data protection guidelines.

Data processing, in particular the setting of cookies, is based on Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in targeting the site visitors with interest-based advertising. For reasons that arise from your particular situation, you have the right at any time to object to Art. 6 para. 1 lit. f GDPR based processing of personal data concerning you to object.

You can deactivate advertising personalized for you in the settings for advertising on Google. For instructions, see https://support. google. com/ads/answer/2662922?hl=en

Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www. networkadvertising. org/choices/ and implement the additional information on the opt-out given there. You will then not be included in the conversion tracking statistics.

More information and Google's privacy policy can be found at: https://www. google. de/policies/privacy/

Use of Facebook remarketing
We use the remarketing function “Custom Audiences” from Facebook Inc. on our website. (1601 p. California Ave, Palo Alto, CA 94304; "Facebook").

This function serves the purpose of addressing visitors to the website in a targeted manner with interest-based advertising on the social network Facebook.
Facebook's remarketing tag was implemented on the website for this purpose. This tag is used to establish a direct connection to the Facebook servers when you visit the website. This transmits to the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. If you visit the social network Facebook, you will then be shown personalized, interest-based Facebook ads. The processing takes place on the basis of Art. 6 (1) lit. f DSGVO from the legitimate interest in the above purpose.
You have the right, for reasons that arise from your particular situation, at any time to Art. 6 (1) f GDPR to object to the processing of personal data concerning you.
You can deactivate the "Custom Audiences" remarketing function here.
More information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy can be found in Facebook's data protection information at https://www. Facebook. com/about/privacy/.

Use of GoogleMaps
On our website we use the function for embedding GoogleMaps maps from Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”).

The function enables the visual representation of geographic information and interactive maps.
In doing so, Google also collects, processes and uses data from visitors to the pages when the pages in which GoogleMaps maps are integrated are accessed. For more information on how Google collects and uses data, see Google's privacy policy at https://www. google. com/privacypolicy. html There you can also change your settings in the data protection center so that you can manage and protect your data processed by Google.
Your data may also be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the USA.
You have the right, for reasons that arise from your particular situation, at any time to Art. 6 (1) f GDPR to object to the processing of personal data concerning you.
To do this, you must turn off the JavaScript application in your browser. However, we would like to point out that in this case you may not be able to use all the functions of this website, e.g. the interactive map display, can be used in full.

Use of the remarketing or "similar target groups" function of TABOOLA
We use the Taboola service on our website, which enables user-specific Play out recommendations for content and ads based on surfing behavior and customer interests in order to improve the user-friendliness of our offer. The usage profiles are created using pseudonyms, they are not merged with the data about the bearer of the pseudonym and do not allow any conclusions to be drawn about personal data. Taboola uses cookies to collect the following user information:

  • User's operating system
  • Web pages accessed/content on our web pages
  • Referrer/link via which the user came to our website
  • Time and number of website views
  • Calls to error pages
  • Location information (city and state)
  • IP addresses in abbreviated form

Your rights / objection:
You can find more information about Taboola at https://www. taboola. com/privacy-policy .

There you can deactivate tracking at any time in the "User Choices" section.
After the Opt-Out, no more personalized content/advertising will be shown to you.

Use of Bing Ads Universal Event Tracking (UET)
On our website, Bing Ads technologies are used to collect and store data, from which user profiles are created using pseudonyms become. This is a service provided by Microsoft Corporation, One Microsoft Way Redmond, WA 98052-6399, USA. This service makes it possible to track the activities of users on our website if they have reached our website via ads from Bing Ads. If you reach our website via such an advertisement, a cookie will be placed on your computer. A Bing UET tag is integrated on our website. This is a code that, in conjunction with the cookie, is used to store some non-personal data about the use of the website. Information about your identity is not recorded. The information collected is transferred to the Microsoft server in the USA and stored there for a maximum of 180 days. You can prevent the collection of the data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may limit the functionality of the website. In addition, Microsoft may be able to use so-called cross-device tracking to track your usage behavior across several of your electronic devices and is therefore able to display personalized advertising on or on Microsoft websites and apps. You can deactivate this behavior under the following link: http://choice. Microsoft. com/de-DE/opt-out

For more information about Bing analytics services, visit the Bing Ads website: https://help. bing ads Microsoft. com/#apex/3/de/53056/2

More information on data protection at Microsoft and Bing can be found in Microsoft's data protection regulations: https://privacy. Microsoft. com/de-de/privacystatement

Duration of storage
Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then after the period has expired deleted unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right to information, to correction, to deletion, to restriction of processing, to data portability.
Furthermore, according to Art. 21 (1) GDPR, you have the right to object to the processing based on Art. 6 (1) f GDPR and against processing for the purpose of direct advertising.

Contact us if you wish. The contact details can be found in our imprint.

You can reach our data protection officer directly at: datenschutz@qidosha. com

Right of appeal to the supervisory authority
According to Art. 77 DSGVO the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

last update: 25. 01 2021

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